I Forgot to Cancel Before My Renewal — Can I Get a Refund?

We understand things happen — and we do our best to be fair.

Here’s how our refund policy works:

• If you’re on a quarterly or annual plan, you’re eligible for a full refund within 14 days of the renewal
  
  

• Monthly plans are not refundable, but you can cancel anytime to prevent future charges
  
  

• If you cancel after the 14-day refund window, the charge is non-refundable and your subscription will remain active until the end of your billing cycle
  
  

If you're not sure whether you qualify, just contact us through the Help Center and we’ll take a look.

Important Note About Disputes

If a chargeback is filed through your bank, we are unable to issue a direct refund while the dispute is in progress. These processes can take up to 180 days to resolve.

For the fastest resolution, we recommend contacting us directly before initiating a dispute.

Want to know about refunds or canceling? Check out:

• Can I Get a Refund?
  

• How Do I Cancel My Subscription?